Electronic products that operate under high temperature, with high voltage, high frequency and high current can fail. Though our ballasts have been produced using very high quality components in a carefully monitored production process there is a chance of a failing product. In case of a possibly faulty product please contact the shop where you bought your product as they are responsible for warranty replacement. Only dealers and distributors that are supplied by Lumatek Europe directly can contact Lumatek Europe directly for replacement or RMA's.
Lumatek delivers a high quality product. That's why we can give you a 5 year warranty on your product (3 years full warranty, 2 years pro-rated).